Success story

Defining the meaning of continuity of care in Texas

Lubbock Sports Medicine wanted to grow and improve the workflow within their clinical practice, but the lack of concussion management standards was setting them back.


Lubbock Sports Medicine

With years of expertise and Credentialed ImPACT Consultants on staff, Lubbock Sports Medicine is the leading source for treatment of sports-related head injuries in the South Plains.

Headquarters: Lubbock, TX
Industry: Sports Medicine & Sports Rehab

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Mendy Wyatt
M.S., ATC at Lubbock Sports Medicine

Before Lubbock Sports Medicine updated their workflow, there wasn’t continuity of care between schools, athletic trainers, and clinical staff. Everybody tended to do something different and that made concussion management difficult.

Some students would see their healthcare provider immediately and some waited for 2 to 4 weeks to be seen. There weren’t any true recommendations across the board on how students should be treated.

Clear guidelines and priorities to find the perfect concussion care solution

Being the main sports medicine provider in the South Plains, Lubbock Sports Medicine needed to get ahead of the upcoming concussion law changes. They worked with a lot of schools that would be affected by the changes, so they acted quickly.


When selecting the right tools for their organization, Lubbock chose ImPACT Applications because of the extensive research backing, FDA clearance, and cost effectiveness.

“The fact that ImPACT Applications' tools are FDA cleared says a lot. They have been studied extensively and proven effective. They are one of the best and most affordable options out there. Why wouldn’t you want to use them in your practice? We’ve developed new treatment protocols that integrate ImPACT Applications’ tools, vestibular ocular testing, balance testing, and a clinical interview all in one comprehensive exam.”

They smoothed out their concussion examination workflow, so they’re able to see more patients in the day without losing quality of care.

Successful outreach and an improved workflow

Lubbock Sports Medicine’s healthcare providers have received the training to talk through concussions with people who have never been told what they’re experiencing. They show patients the ImPACT and VOMS data and explain to them what’s going on in their brain. They make sure their patients are fully educated on concussions and what they can expect during their recovery. Patients can ask any questions they may have and leave with a better picture of their head injury.

Becoming a Premier Provider of concussion care

Prior to using ImPACT, they didn’t see as many concussions because an orthopedic clinic is not necessarily the first place someone with a suspected concussion would visit.

Lubbock Sports Medicine has become a hub for concussion care. Schools that provide baseline tests for their students automatically send their kids to the sports medicine center for care and return to play clearance.

“We got it out to our community first. Now, schools and organizations seek us out to provide concussion care. ImPACT is one of our best outreach tools.”

The community knows that Lubbock is the best solution for concussion care. Lubbock Sports Medicine has built trust and respect in the community, and they’re continuing to grow.

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